Cookie Policy
Last updated: November 2025
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How We Use Cookies
AtWell uses cookies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. Cookies help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Provide relevant content and features
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve the website's performance and user experience.
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personalised features. They may be set by us or by third-party providers whose services we use.
Marketing Cookies
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an advertisement. They are usually placed by advertising networks with website operators' permission.
Google Consent Mode v2
We implement Google Consent Mode v2, which allows us to adjust how Google tags behave based on your consent choices. This ensures:
- Cookieless measurement when you decline analytics cookies
- Conversion modelling for more accurate insights
- Full functionality when you accept cookies
- Compliance with privacy regulations
The consent states we manage include:
- ad_storage: Enables storage related to advertising
- analytics_storage: Enables storage related to analytics
- functionality_storage: Enables storage that supports website functionality
- personalization_storage: Enables storage related to personalisation
- security_storage: Enables storage related to security
Third-Party Cookies
Some cookies on our website are placed by third-party services. We do not control these cookies, and you should check the respective third-party websites for more information about their cookies.
Managing Cookies
You can control and manage cookies in various ways:
Cookie Banner
When you first visit our website, you'll see a cookie banner where you can accept or decline non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer.
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically:
- See what cookies are stored and delete them individually
- Block all cookies from being set
- Delete all cookies when you close your browser
- Allow cookies only from specific websites
Please note that blocking or deleting cookies may impact your experience on our website, and some features may not function properly.
Browser-Specific Instructions
For detailed information on managing cookies in specific browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Cookie Duration
Cookies may be either session cookies or persistent cookies:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period or until manually deleted
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Please check this page regularly for updates.
More Information
For more information about how we handle your personal data, please see our Privacy Policy.
Contact Us
If you have questions about our use of cookies, please contact us:
AtWell
36 Argyle Street
Glasgow G2 8BH
United Kingdom
Email: [email protected]
Phone: +44 141 684 97 52